Terms Of Use

As a condition of using this website, you agree to comply with and be subject to all of the following terms and conditions of use.

Ordering via Jet Bookkeeping Website or via Telephone

When placing an order with Jet Bookkeeping via the website or telephone, you confirm that all the details that you have provided are true and correct. When uploading a MYOB file for conversion you confirm that it has been created and activated by a licensed MYOB user.

Pricing Policy

All of our prices are in Australian dollars (AUD) and include goods and services tax (GST). Prices are subject to change without notice.

Delivery

Although Jet Bookkeeping commits to a three business day turnaround time for conversions from when we can access your data, unforeseen circumstances may not make it possible to meet this time frame. You will be notified within 48 hours from when we access your data as to any delays that may occur or if we are unable to proceed with the conversion.

Conversion Guarantee

We take all reasonable steps to ensure that the conversion service is provided to your expectation because your satisfaction is important to us. If any issues arise as a result of the conversion process we will rectify it at no cost to you, or refund you the full amount paid for the conversion if the problem cannot be resolved.

If accounting data issues exist that are separate to the conversion we are happy to assist as part of our training and consulting services available.

Training Guarantee

It is our aim to make your move to Xero a fantastic experience. If you do not believe that the training is a great investment at the end of the first session, you’ll receive a full refund of any amount paid for the training.

Note: Training program packages must be used in full within 12 months of purchase. Any training sessions not used in this timeframe will expire.

Your Xero Subscription

As part of our conversion service we hold your Xero subscription on your behalf. We commit to match or better Xero’s published subscription price.

Refunds and Cancellations

If we cannot complete your conversion you are entitled to a full refund. We do not provide a refund for cancellation of service.

Should you cancel your Xero subscription or request it to be transferred from Jet Bookkeeping within the first 6 months you will be charged the full cost of conversion.

Privacy

Our respect for our customers’ right to privacy of their personal information is paramount. Jet Convert are currently exempt from certain requirements of the Privacy Act, but are fully committed to supporting the Australian Privacy Principles. These set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations. View our Privacy Policy for more information.

Liability Disclaimer

Our conversion services are provided in good faith but Jet Bookkeeping does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the services provided, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the website and other Jet Bookkeeping written communications do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

To the extent permitted by law, Jet Bookkeeping hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of our services, or any action taken (or refrained from being taken) as a result of using these services.

Jet Bookkeeping Australia Pty Ltd may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms.